Payment and Cancellation
No cancellations are allowed after the purchase of any products. However, in the event you have not availed the complete number of sessions you paid for on account of a specific medical reason, please get in touch with our team at for partial refund after deduction of amount of services already consumed. It is hereby clarified that we retain all rights to verify the authenticity of such medical condition, may require you to furnish such proof as deemed fit, and refuse cancellation or refund without assigning reasons, which determination shall not be open to consideration by you. It is further clarified that we retain all rights to deduct such amounts as deemed applicable as any fees / charges for rescheduling.
Selection Test Fee / Application Form Fee / Registration Fee not refundable under any circumstances whether the student appears for the examination or not. Fees paid for Online Learning Program is not refundable under any circumstances. No refund of Admission Test/Ingenious Quest fee shall be made under any circumstances whatsoever. If any student drops in between the session & asks for refund, he/she will be refunded as per pro-data calculations. The pro-data calculation is done on day basis.
For products that involve tests to be taken by you, or videos to be viewed by you, communication of your confirmed intent to cancel your subscription must reach us before you take even one such test or before you collect from us the first test paper or before the first test paper is dispatched by us to you or before you have viewed any one of the videos available in the package. If the amount for the product/service was originally paid by you through credit card, the refund amount would be debited back to the credit card account that was used to make the original purchase. If the amount for the product/service was originally paid by you in the form of a Demand Draft or a payable-at-par cheque, the refund amount would be sent to you in the form of a Demand Draft or payable-at-par cheque made in the name of the person registering for the product/service and sent to the address given by you to us at the time of registration for the product/service.